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Echo classifies every incoming email, drafts the reply from your own knowledge base, and leaves it in your drafts — or sends it, once you trust it.
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Maya Rodriguez
SalesDo you support SSO on the team plan?
Devon Park
BillingInvoice 4482 looks duplicated
Priya Anand
SupportWebhook retries after a 500
Hi Maya,
Yes — SAML SSO is included on the Team plan at no extra cost, and SCIM provisioning ships alongside it.
I've linked our setup guide below; most workspaces finish in under ten minutes.
Grounded in
plans-and-pricing.pdf · sso-setup.md
3
Mail providers
Gmail, Outlook, Zoho
AES
Tokens at rest
Encrypted, auto-refreshed
RAG
Grounded replies
pgvector over your docs
2
Reply modes
Copilot or autopilot
An assistant that knows your answers
Generic AI writes generic email. Echo retrieves first, so what goes out sounds like it came from your team — because it did.
It reads before it writes
Each message is classified, then answered from the documents you uploaded — not from whatever the model happens to remember.
You decide when it sends
In copilot every reply waits in your drafts. In autopilot anything above your confidence threshold goes out on its own.
It stays in the thread
Replies land threaded in the original conversation, from your address, with the quoting and headers your recipient expects.
Three steps, then it runs itself
- 01
Connect a mailbox
OAuth into Gmail, Outlook or Zoho. Echo stores a refresh token, encrypted, and nothing else.
- 02
Upload what you know
Drop in your docs, policies and past answers. They are chunked and embedded into a private vector index.
- 03
Review, then relax
Watch the drafts for a week. When the confidence scores earn it, switch autopilot on and stop watching.
Stop writing the same reply
Connect a mailbox, upload what you know, and read the first draft in a couple of minutes.
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